Question 1

Do I need to change my existing ERP, SaaS platform, or accounting system to use Anchorbase?

Accepted Answer

No. Anchorbase works as an intelligent layer that connects to your current system — no switching, no migration, no disruption.

Question 2

How long does it take to get set up?

Accepted Answer

Most merchants launch in under an hour. No IT resources or developers are needed.

Question 3

What types of payments can I accept through Anchorbase?

Accepted Answer

Card-not-present, surcharge and dual-pricing credit cards, ACH/EFT, and card-present POS transactions — all reconciled into your system of record.

Question 4

How does Anchorbase lower my payment costs?

Accepted Answer

We unlock modern pricing models that your ERP/processor doesn't support — including compliant surcharging, dual pricing, and ACH routing — reducing total payment costs by up to 25–35%.

Question 5

How does reconciliation work?

Accepted Answer

Anchorbase syncs transactions, fees, deposits, and customer data in real time, eliminating manual matching and end-of-month cleanup.

Question 6

Do you integrate with POS devices?

Accepted Answer

Yes. Anchorbase can send payment requests directly to compatible terminals so your team can take secure, card-present payments instantly.

Question 7

What happens to my data?

Accepted Answer

Your data stays within your existing systems. Anchorbase only orchestrates workflows — we don't replace your CRM, ERP, or accounting tools.

Question 8

What industries does Anchorbase work best for?

Accepted Answer

Automotive, home services, medical, dental, veterinary, trades, distribution, manufacturing, and any business with recurring AR workflows.

Question 9

How is Anchorbase different from my ERP's built-in payment option?

Accepted Answer

Built-in ERP payments are expensive, limited, and locked-down. Anchorbase gives you choice, automation, and lower fees — without losing your integrated workflow.

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